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Critical Technologies

Capture

• Document Imaging
• Electronic Document Capture
• Forms Processing

Manage

• Electronic Records Management
• Enterprise Content Management
• Collaborative Systems
• Workflow and Process Systems

Store

Deliver

• Portals and Web Self-Service
• Enterprise Report Management
• Digital Signatures and PKI
• Enterprise Rights Management

Preserve

Capture

We're experts in capture technologies - technologies that collect and transform data from scanned paper documents and forms, electronic records, email, e-forms and other types of data repositories. In fact, our consultants teach the Information Capture Professional (ICP) certification course from TAWPI (The Association for Work Process Improvement), and the Enterprise Content Management (ECM) and Enterprise Records Management (ERM) certificate courses from AIIM International.

In the capture process, finding the right balance between speed and quality control is critical. To do this, IMERGE helps you optimize business processes, weigh technology options, and develop an overall information technology architecture to accommodate both today's volumes - including peaks - and tomorrow's growth.

The following technologies are involved in the capture process.

Document Imaging

Scanning paper documents and converting them to electronic form brings several benefits.

• Records are managed more easily, available centrally, and found quickly.
• Audit trails are created.
• Valuable storage space is freed.
• Lost records are a thing of the past.
• You gain control over who has access to each document and which actions can be performed.

Imaged documents are then digitally indexed and stored for delivery/retrieval directly from business systems or through flexible retrieval tools all under tight security control.

Electronic Document Capture

Some documents - word processing documents, spreadsheets, presentations, publications, email - are "born digital." In other words, they originate in electronic form. These documents must be captured efficiently, so they can begin the information management lifecycle. Electronic capture of these files eliminates problems associated with uncontrolled "shadow" record keeping systems such as email and network drives. Managing digital documents with all other digital content is essential for unified, simple retrieval.

Forms Processing

Forms processing technology automates data capture from scanned or digital forms. Capturing data from scanned forms sounds simple, but is quite complex. Wide variation in document types, fonts and original document quality can affect data integrity. Sophisticated image processing and classification software (including OCR, ICR, OMR recognition algorithms and barcodes) is used to convert scanned data into readable text (or ASCII code). Data from digital forms, such as web forms, also flows through the forms processing business rules so that all data capture follows the same consolidated process.

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